LATE AND NO-SHOW POLICY:
All tours are to depart promptly from the meeting place at the scheduled time. Tour participants are expected to contact Oishii Tokyo Food Tours in instances of delayed arrival. In cases of lateness of 30 minutes or more or no-show, participants will not be able to join the tour. No rescheduling will be available and no refunds will be issued in such instances.
GENERAL CANCELLATION POLICY:
Cancellation within 24 hours: no refund
Cancellation within 48 hours: 50 % refund
Cancellation before 48 hours: full refund
In case of cancellation, the PayPal handling fee (3.9 % of the total amount) will apply.
In case of the large number group, the above policy will change
LIMITATIONS on LIABILITY:
Every possible precaution is taken to ensure your personal safety and the safety of those involved. However, registration for, and attendance at, all programs are subject to the following condition: the director and staff of Oishii Food Tour Tokyo, are released from, and specifically disclaim, all responsibilities for injuries or illness incurred traveling to and from tours, during tours, or resulting from food prepared at, or according to recipes distributed during, cooking & tasting, market tours or other field trips, including restaurant meals. NOTE: Tuition fees for cooking workshops, market tours, and other field trips conducted by Oishii Food Tour Tokyo do NOT INCLUDE food & beverage not specifically mentioned in the program description. Tuition does NOT include the cost of local transportation. Any purchases made by participants during class, market tours or field trips are at the discretion of each participant. Participants in all programs are responsible for making arrangements for, and making payment for, their airfare, lodgings, and transportation to/from/within Japan. Participants are also responsible for obtaining and paying for any travel/trip/health insurance coverage they would like to have.