Our Policy


All tours are to depart promptly from the meeting place at the scheduled time. Tour participants are expected to contact Oishii Tokyo Food Tours in instances of delayed arrival. In cases of lateness of 30 minutes or more or no-show, participants will not be able to join the tour. No rescheduling will be available and no refunds will be issued in such instances.


no refund

Cancellation within 24 hours: no refund

50 % refund

Cancellation within 48 hours: 50 % refund

full refund

Cancellation before 48 hours: full refund

* In case of cancellation, the PayPal handling fee (3.9 % of the total amount) will apply.
* In case of the large number group and busy season, the above policy will change


We always ask our guests for any food allergy that they may have when booking, and will ensure that we share that information with our guest’s guide. Our guides will always make sure they are aware of the allergies you have prior to the tour, and will work with restaurants to accommodate your needs.  

Please note that Japanese restaurants have small kitchens and we cannot guarantee 100% that your specified allergic ingredients won’t be included.
Please bring the medicine necessary to treat your allergic reaction.

Oishii Co., Ltd., your guide and restaurants do not accept responsibility for death or injury suffered  from any food consumed or reaction to any directly or indirectly food-related allergy on our guest’s tours.

© 2020 Oishii Co., Ltd. All Rights Reserved.